About SunStream
SunStream Networks was founded two years ago by leading network designers, engineers, and operators, who had a vision of providing SaaS services over a fiber optic network to small & medium sized businesses (SMB) in the San Francisco Bay Area. SaaS, or Software as a Service, is revolutionizing the way software is distributed to companies. SunStream’s high-speed, private fiber optic network is unlocking the power of SaaS applications.

The Experience
SunStream’s founding team has over 140 combined years of Network Engineering & Business Operations experience, with a focus on solving the unique problems of SMB customers. We know how to build and operate high-availability, redundant, carrier-class networks.

The Network
SunStream’s high-capacity, private fiber optic network is one of our biggest assets and strongest differentiators. We’ve invested so much in this network because we recognize the enormous enabling power of fiber as it relates to unlocking SaaS for SMB customers. Perhaps the biggest impediment to SaaS adoption is a lack of sufficient bandwidth, which often times kills the utility of common SaaS applications. SunStream’s high-capacity network provides unparalleled bandwidth….a network where SaaS can move at the speed of light.

Functionality
SunStream designs complete solutions, to increase your company’s functionality. Our connectivity and leading edge network infrastructure facilitate crystal clear IP phone connections, high resolution video conferencing, offsite data storage, and digital video surveillance. These are systems that up until now have been available only to very large companies.

• Multiple fiber runs into nearly 100 buildings in San Francisco. 100s more buildings are scheduled for network builds over the next 12 months
• 120 gig of capacity to every building equating to over 77,000 T1s of bandwidth
• SunStream’s Data Center is in a carrier-class co-location facility at 365 Main, in the heart of downtown San Francisco
• The only building in the Bay Area with SAS certification, the most stringent Sarbanes Oxley data compliance requirements in the industry
• Diverse entries into the building to protect from fiber cuts
• Redundant Power & Environmentals
• Nx2 Power
• UPS & Diesel-fed Power Generation
• Redundant Cooling Towers
• Redundant Power & Environmentals

The Applications

• SaaS (Software as a Service) Applications delivered over fiber
• Hosted VoIP, Data Back-up & Restoral, Hosted Exchange, Managed Security, and Co-location facilities
• All applications are delivered via an on-demand, pay-as-you-go, SaaS platform
• With no long-term contract requirements, you can grow up or shrink down as your needs change

The Culture
From the beginning, SunStream endeavored to create a company that our customers could fall in love with. Being “Easy to Do Business With” is a value that we at SunStream are all very passionate about. This translates into important benefits for our customers

• No Contracts – That’s right. We don’t require our customers to sign long term contracts. We do give you price protection for 2 years, but we respect your right to cancel for any reason at any time, without any penalty. Simply put, it is our job to earn your business everyday. We believe that if we’re doing our job, you’ll gladly continue to be customer for a very long time
• Predictable & Simple Billing – Our pricing is straightforward. We’ve made a point of removing all the mystery from our pricing model. You simply select the services you need, and you immediately know what your monthly price will be. No hidden charges. Click on our Instant Price Quote (LINK) to find out exactly what you’ll spend with SunStream
• 24 Hour LOCAL Customer Service – TCustomer Service that is “Easy to Do Business With” means you have access to a live body 24 hours a day, 365 days a year. And not just any live body, but a highly-trained technician that has the skills and knowledge to fix your problem, who is officed right here in the San Francisco Bay Area
• No Hassle Sales Process – We have a simple philosophy at SunStream. We’re committed to providing innovative products & services that solve real business problems for real business customers, supported by world-class customer service, at a competitive price. We’re proud of the fact that we don’t lock in customers to long-term contracts. It is our job to earn your business every day. There is no mystery to our pricing. We joke that we don’t require our customers to sit through a timeshare presentation before revealing to them our price. A world-class service, with industry-leading support, at a fair price

SunStream Networks. A different kind of company. A better type of service